Ledger Live App ® — Overview, Troubleshooting & FAQs

Install • Ledger Live App ® Login • Exchange • Recovery • Support
Official: ledger.com • Support: Ledger Help Center

Install & Ledger Live App ® Login

Get the Ledger Live App ® for iOS, Android, Windows, macOS or Linux from the official Ledger site. Install the app, pair it with your Ledger device (via USB or Bluetooth where supported), and follow the on-screen prompts to add accounts. Ledger Live App ® uses your physical device to confirm sensitive operations; it never asks for your 24-word recovery phrase inside the app.

Key Features: Exchange, Staking & Account Management

Within Ledger Live App ® you can compare third-party service providers to buy, swap, or stake supported assets. Exchanges are executed by partnered providers — review fees and supported tokens before confirming a swap. Your private keys remain on the Ledger device; Ledger Live App ® is the interface that signs transactions.

Troubleshooting: Login & Connection Issues

Account Recovery & 2FA guidance

Ledger Live App ® does not store seed phrases. If you lose your device, recover accounts using your 24-word recovery phrase on a new Ledger device. Ledger does not provide a 2FA reset that would bypass device-based confirmations — follow the Ledger Help Center guidance if your device is lost or stolen.

Security Notes & Official Help

Only download Ledger Live App ® from the official domain or official app stores, and never enter your recovery phrase into any app or website. If you suspect a fake app or malware, contact the Ledger Help Center and stop using the suspicious software immediately.

FAQs

1. Where can I safely download Ledger Live App ®?
From the official Ledger site (ledger.com/ledger-live) or the official App Store / Google Play listing.
2. Why does Ledger Live App ® show "connection error"?
Common causes: faulty USB cable, blocked OS permissions, outdated app or firmware, or Bluetooth pairing issues. Try a different cable/port and update software.
3. How do I recover my Ledger Live App ® accounts?
Use your 24-word recovery phrase on a new Ledger device or follow official recovery steps in the Ledger Help Center. Ledger Support cannot recover a lost seed phrase for you.
4. Can Ledger Live App ® be used without a Ledger device?
No — Ledger Live App ® requires a Ledger hardware signer to securely approve transactions and hold private keys offline.
5. What should I do if a swap fails inside Ledger Live App ®?
Check provider status, token compatibility, network congestion and fees. If an issue persists, consult support and transaction history before retrying.

Conclusion

Ledger Live App ® is the secure, official interface for managing Ledger hardware wallets. Keep the app and firmware updated, download only from official sources, never share your recovery phrase, and consult the Ledger Help Center for verified troubleshooting steps.